TERMS & CONDITIONS
These Terms & Conditions govern your use of The Cotswolds Siargao website and the reservation services we provide. By accessing our website or submitting a booking inquiry, you acknowledge that you have read, understood, and agreed to these terms.
WEBSITE USE
We invite you to explore The Cotswolds Siargao website for personal, lawful, and non-commercial purposes. By accessing or using this website, you agree to do so responsibly and in accordance with these Terms & Conditions.
You agree to use our website responsibly and refrain from any activity that may disrupt its operation, compromise security, gain unauthorized access, or violate applicable laws and regulations.
We make every reasonable effort to ensure that information regarding our accommodations, amenities, pricing, and availability is accurate. However, content may occasionally be updated, corrected, or changed without prior notice.
All website content—including photographs, logos, branding, graphics, written materials, and design elements—remains the property of The Cotswolds Siargao or its licensors and may not be copied, reproduced, distributed, or used without prior written permission.
For your convenience, our website may include links to external websites. We do not control or endorse their content and are not responsible for their privacy practices, availability, or services offered by third parties.
RESERVATIONS & BOOKINGS
We are committed to making your reservation experience simple, transparent, and enjoyable. Please review the following booking guidelines before confirming your stay at The Cotswolds Siargao.
Submitting a reservation request through our website or another communication channel does not automatically secure a booking. All reservations remain subject to room availability and confirmation by our team.
Your reservation is considered confirmed only after you receive an official confirmation from The Cotswolds Siargao via email or another authorized communication channel.
Room rates, promotional offers, and availability may change without prior notice. The applicable rate is the one confirmed by our reservations team at the time your booking is accepted.
Guests are responsible for providing complete and accurate reservation details, including contact information, travel dates, and the number of occupants, to help us prepare for a comfortable and seamless stay.
PAYMENTS & CANCELLATIONS
Our payment and cancellation policies are designed to provide clarity and fairness while ensuring a smooth reservation experience for every guest.
Certain reservations may require a deposit or full payment to secure your booking. Payment instructions, including accepted payment methods and due dates, will be provided during the reservation process.
Cancellation terms may vary depending on the reservation type, promotional offers, or booking platform used. Guests are encouraged to review the applicable cancellation policy before confirming their reservation.
When refunds are approved, they will be processed using the original payment method whenever possible. Processing times may vary depending on your financial institution or payment provider.
Guests who do not arrive without prior notice may be considered a no-show. Applicable charges or forfeiture of deposits may apply in accordance with the reservation confirmed at the time of booking.
GUEST RESPONSIBILITIES
We kindly ask every guest to help maintain the peaceful, welcoming, and comfortable atmosphere that defines The Cotswolds Siargao by respecting our property, team members, and fellow guests.
Guests are expected to treat accommodations, furnishings, facilities, and shared spaces with reasonable care throughout their stay to ensure an enjoyable experience for everyone.
Guests may be responsible for damages resulting from negligence, misuse, or intentional misconduct during their stay. Repair or replacement costs may be charged when appropriate.
Guests are expected to behave respectfully toward our staff, neighboring guests, and the local community, helping preserve a peaceful and enjoyable environment for everyone.
Guests agree to comply with all reasonable house rules, occupancy limits, safety guidelines, and other policies communicated before or during their stay.
LIMITATION OF LIABILITY
While we strive to provide a safe and enjoyable experience, certain circumstances may arise that are beyond our reasonable control. The following terms explain the limits of our liability.
Although we make every effort to ensure uninterrupted services, temporary interruptions may occur due to maintenance, technical issues, weather conditions, or circumstances beyond our reasonable control.
We are not liable for delays, cancellations, or service disruptions resulting from natural disasters, severe weather, government actions, public emergencies, or similar events outside our control.
Transportation providers, tour operators, payment processors, and other third-party services operate independently. We are not responsible for the actions, availability, or performance of these external providers.
To the fullest extent permitted by applicable law, any liability arising from accommodation services shall be limited to the value of the reservation directly confirmed with The Cotswolds Siargao.
LEGAL INFORMATION
These Terms & Conditions are governed by the laws of the Republic of the Philippines. We are committed to resolving any concerns fairly, professionally, and in accordance with applicable legal requirements.
Our accommodation services, reservations, and website operations are governed by the applicable laws and regulations of the Republic of the Philippines.
We encourage guests to contact us directly regarding any concerns. Our goal is to resolve issues promptly, professionally, and amicably before pursuing formal legal remedies whenever possible.
NEED ASSISTANCE?
If you have any questions regarding our Terms & Conditions, reservations, or your upcoming stay, our team will be happy to assist you.
Contact Us